Delete Account & Data

Request deletion of your account and personal data

Your Right to Deletion

You have the right to request deletion of your G2K Your City™ account and all personal data associated with it. We take your privacy seriously and will process your request within 30 days. Your account will be deactivated immediately upon receiving your request.

What Gets Deleted

When you request account deletion, we will permanently remove:

  • Account information: Your name, email address, organization name, phone number, website, and all profile data
  • Submitted content: Events, place recommendations, and photos you have submitted
  • Authentication credentials: Your login credentials and session data
  • Activity data: Check-ins, badges earned, explorer score, and token history

What Is Not Affected

  • Anonymous analytics data: Aggregated, anonymous usage data (zone visits, session counts) is not linked to your identity and cannot be deleted because it cannot be traced back to you. See our Privacy Policy for details.
  • Local device data: Explorer score, badges, check-in history, and other data stored on your device is not affected by server-side deletion. To remove local data, delete the G2K Your City™ app from your device.

Request Deletion

Fill out this form and we'll process your request within 30 days.

Prefer Email?

You can also request deletion by emailing us directly:

privacy@g2kyourcity.com

Include the email address associated with your G2K account so we can locate and delete your data.

Questions?

If you have questions about data deletion or privacy, contact us at:

Email: privacy@g2kyourcity.com

Address: 100 South Garnett Street, Henderson, NC 27536